USWSC customer service
Customer Service

SERVICES: Customer Service

USWSC has over 15 years of experience providing a wide variety of customer services. Through our in-depth knowledge of the water and wastewater business, our team of customer service professionals understands the impact Customer Service has in increasing the efficiency and profitability of the overall system.

USWSC prides itself on providing the best possible service to both the utility and the utility’s customers. Currently, we provide customer service to over 400,000 residences and businesses daily in Florida, Texas, and Iowa.

USWSC can provide a comprehensive services package,
or customize a system tailor-made for your operation’s needs:

  • Monthly Meter Readings
  • Direct Billing
  • Customer Information System (CIS)
  • Convergent Billing
  • Delinquent Account Management
  • Detailed Reporting
  • Direct Payment Services
  • Online Account Access
  • Customer Service Center
  • Meter Installations
  • Field Technician Services
  • Process Review, Analysis, and Action Planning