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U.S. Water Services Corporation, a well-established and diverse water and wastewater utility operations, maintenance, engineering, and construction services corporation, has an opening for a full-time Customer Service Specialist. U.S. Water is a fast paced and rapidly expanding company headquartered in New Port Richey, Florida with a current staff of over seven hundred employees in eighteen states.
GENERAL STATEMENT OF DUTIES: Under direct supervision, close service orders, lien payoffs, service terminations, review and analyze monthly CIS data for data inconsistencies, complete monthly reports, perform regular Quality Assurance and Quality Control, life cycle analysis, advanced reporting and all other duties as assigned.
Work is performed under the direct supervision of the Customer Service and Billing Manager.
EXAMPLES OF WORK illustrative only:
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
MINIMUM EDUCATION AND EXPERIENCE: Possession of an associate degree, business administration or a related field, and two 2 years of progressively responsible analytics experience; OR any equivalent combination of experience and training which provides the required knowledge and skills.
U.S. Water Services Corporation offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.