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U.S. Water Services Corporation is a well-established and diverse water and wastewater utility organization specializing in utility maintenance, operations, engineering and construction services. U.S. Water is a fast paced and rapidly expanding company headquartered in New Port Richey, Florida with a staff of over 700 employees in twenty states.
GENERAL STATEMENT OF DUTIES: Under direct supervision, provides billing office support in reviewing and analyzing daily billing registers for anomalies such as, high consumption, active accounts without usage, inactive accounts with usage, month over month billed vs. consumption and make corrections or create inspection field orders and other related activity which will ensure billing accuracy.
This position is expected to perform a wide variety of billing duties, have the knowledge of departmental and office procedures and the ability to solve problems.
In addition, this position must have the ability to interpret ordinances and rate resolution to ensure proper billing. Employee must demonstrate proven ability to converse with the public on issues pertaining to complex billing issues referring only the most challenging matters to the Utility Billing Supervisor
EXAMPLES OF WORK illustrative only:
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
MINIMUM EDUCATION AND EXPERIENCE: Possession of a Associate degree in accounting, business administration or a related field, and two 2 years of progressively responsible accounting customer service experience; OR any equivalent combination of experience and training which provides the required knowledge and skills.
Other duties may be assigned.
THIS IS NOT A REMOTE POSITION. THIS POSITON REQUIRES YOU TO BE IN OFFICE.
Compensation and Benefits: Pay is commensurate with experience and market-reflective. US Water/USW Utility Group offers a comprehensive benefits package including medical, dental, vision, life insurance, short/long-term disability, paid time off, holiday pay and 401k with company match.
US Water/USW Utility Group offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.