case studies Flagler County, FL


Flagler County, FL

Flagler County Utilities Relief Operations

Owner Name: Flagler County, Florida
Service Categories:
O&M: Drinking Water,
O&M: Wastewater & Reclamation
Project Name: Flagler County Utilities Relief Operations

U.S. Water Services Corporation (USWSC) stepped in with relief operations to help Flagler County Utilities. The County recognized the value of the USWSC team and request a long term solution. USWSC provided due diligence services to the FGUA after successfully helping to improve the water quality, USWSC was asked to take over the management of the utilities.

U.S. Water Services Corporation - Flagler County Relief Operations

In October of 2019, U.S. Water Services Corporation (USWSC) began relief operations to assist Flagler County Utilities with their free chlorine burn and flushing of the Plantation Bay water system, which includes providing operational expertise, supplemental staffing, and engineering support during the burn. USWSC managed the chlorine burn, providing sampling and analysis throughout the distribution system to ensure all pipes were being cleaned and flushed. Under a separate contract, USWCS is providing minor improvements and treatment enhancements to the Plantation Bay Water Treatment Plant. On December 16, 2019, USWSC assumed operational control of all Flagler County water and sewer facilities.

Through the work outlined above, USWSC was able to provide significant improvements to the water quality of Plantation Bay customers. The color is down by over 70% and the system can maintain adequate chlorine residuals throughout the distribution system. Before USWSC began working with the County, the system required free chlorine burn every three months. Now, with oversight and treatment improvements, the free chlorine burns are down by at least 50%.

As part of USWSC’s work with the Flagler County systems, we provide due diligence services to the Florida Governmental Utility Authority (FGUA) and this effort will provide the FGUA with the information needed to assess the possibility of assuming managemental control of utilities. This is part of an interlocal agreement that will begin on February 1, 2020. During the interlocal control, both Flagler County and the FGUA will be performing detailed analyses to determine if divestment of the system to the FGUA is the best option for all customers. The FGUA is undertaking a review of the Flagler County Water and Wastewater Systems for possible purchase.

Flagler County Utilities consists of four water treatment plants, two wastewater treatment plants, and two utility interconnections with adjacent municipalities. The Flagler County Utility serves approximately 2,600 water and sewer customers. Flagler County is located on the northeast coast of Florida and is 31 miles south of St. Augustine, 24 miles north of Daytona Beach. The county has five municipalities – Beverly Beach, Bunnell, Flagler Beach, Marineland and Palm Coast. The municipalities have incorporated roughly 48 percent of the land area within Flagler County.

Flagler County

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