U.S. Water Services Corporation has extensive experience in the overall management of investor-owned private utilities. These corporations are private investor-owned water and wastewater utilities which are regulated by the Florida Public Service Commission (PSC) or the County of jurisdiction according to Chapter 367, Florida Statutes. U.S. Water Services Corporation has or is currently managing and operating over twenty-six (26) separate private utilities through the State of Florida. These services include management oversight, operations & maintenance oversight, billing & collections, revenue reporting, fund transfers, regulatory oversight, regulatory filings, governmental liaison, customer complaint resolution, and homeowner association liaison.
As part of private utility management, U.S. Water Services Corporation has extensive experience in regulatory oversight, rate filings, and reporting. This includes the compilation of and filing of:
The regulatory requirements of such can be voluminous and complex. U.S. Water Services Corporation also attends customer meetings and actively participates in agenda conferences held by the Florida Public Service Commission during rate proceedings on behalf of its clients. U.S. Water Services Corporation is highly recognized by the regulatory agencies as possessing extensive regulatory experience and management oversight. U.S. Water Services Corporation also maintains a collegial professional relationship with the consumer advocate, the Office of Public Counsel (OPC). U.S. Water Services Corporation has successfully negotiated settlements in rate proceedings with the OPC and HOAs. In addition, U.S. Water Services Corporation also formally participates in rulemaking proceedings at the Public Service Commission on behalf of its clients to ensure fair and impartial treatment.
U.S. Water Services Corporation maintains an ongoing liaison with homeowner associations and other governmental agencies on behalf of its private utility clients. A utility manager regularly maintains contact with and regularly attends homeowner association meetings at the request of customers, as well as attending governmental meetings on the clients’ behalf. This also includes responding to HOA requests concerning customer complaints. U.S. Water Services Corporation works cooperatively with the HOA to offer alternatives to utility capital improvements and/or requirements.
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Mr. Gutschow is Director of Business Development at U.S. Water Services Corporation d/b/a USW Utility Group. Chris has been with the company since 2018 where he works to build relationships and develop credibility with customers along with understanding their business, its goals and objectives, and identifying areas where we can help the customer meet those goals.