Industrial Operations & Maintenance

U.S. Water’s Industrial Group specializes in delivering high-quality, customized O&M solutions for business-critical industrial treatment systems.

Our Approach

Our unique operations & maintenance (O&M) approach, tailored to the diverse technologies used in industrial applications, guarantees both short-term and long-term operational efficiencies.

We prioritize long-term cost predictability and operational reliability. With qualified on-site staff, bolstered by our in-house Technical Support Group, a dedicated maintenance team, and our proprietary operations software—Process Control Monitoring™ (PCM) system—we provide comprehensive support to optimize your operations. By minimizing risk exposure and streamlining facility operations, we offer peace of mind, enabling you to focus on your core business while ensuring your facility runs efficiently.

Professional Service Teams

Our professional service teams deliver quality, safe, and sustainable O&M services tailored to your specific needs. Our in-house staff comprises licensed operators, project managers, specialized engineers, tradespeople, wastewater treatment experts, and certified laboratory professionals. You’ll have access to 24/7 support, including emergency response and engineering expertise. Our award-winning service teams operate from nationwide offices, combining local knowledge with a national presence.

Digital Tools

We leverage premier digital solutions for sustainable, cost-effective project delivery, providing you with an innovative edge. We’re transforming the way your facility’s data benefits you, collaborating through digitalization, and enhancing our advisory and business offerings through digitally-enabled O&M services.

Real-Time Access To Monitoring Data and Reporting

U.S. Water's proprietary Process Control Monitoring™ (PCM) system revolutionizes the water and wastewater industry by converting raw facility data into actionable insights for informed decision-making and streamlined operations. Our PCM system offers instant remote access to operational data, automated custom reporting, and a secure repository for operational, regulatory, and safety documentation.

Integrated CMMS Drives Time and Cost Savings

Efficient preventive maintenance scheduling and work order prioritization, facilitated by a computerized maintenance management system (CMMS), are vital for reducing plant downtime, extending equipment lifespan, and optimizing performance. We seamlessly integrate leading CMMS software with our proprietary PCM system, consolidating all your O&M information into one easily accessible central location.

Built-In SDS Management Promotes Safe and Effective Response

Immediate access to up-to-date chemical safety data sheets (SDS) is crucial for safe and efficient plant operations. To meet this need, we partner with a top-tier SDS management solutions provider, seamlessly integrating their extensive database of safety data sheets with our proprietary PCM system, creating a single point for all your critical safety information.

Project Highlights

Design, Build, and O&M Services for Global Biopharmaceutical Innovator

For one of the longest running projects in our project portfolio, our experts managed the design, construction, and operations of a large-scale cell culture wastewater pretreatment plant for a global biopharmaceutical leader. The plant utilizes equalization, neutralization, and sequenced batch reactor (SBR) processes to treat a complex medicinal manufacturing waste stream, as well as wastewater from utility buildings and cooling towers.

Wastewater Pretreatment System O&M for Global Food Services Company

For over a decade, we operated a wastewater pretreatment system at one of the world's largest poultry product manufacturing facilities. Our specialists provide 24/7 support for a system that collects and pretreats process wastewater and stormwater runoff. This system employs a Modified Ludzack-Ettinger (MLE) activated sludge process for industrial wastewater treatment, earning multiple performance awards during our tenure.

Facility Start-up and Long-term O&M for Leachate Treatment Plant

Our licensed technicians and operators facilitated the start-up and commissioning of a new leachate treatment plant for a leading U.S. waste processing provider. We continue to deliver outsourced O&M services to manage leachate from an active landfill. The system incorporates multiple treatment technologies, including moving bed biofilm reactor (MBBR), membrane bioreactor (MBR), reverse osmosis (RO), ion exchange (IX), and evaporation. Treated effluent is re-mineralized before discharge to surface waters.

Unique Municipal-type Arrangement for a Large Chemical Manufacturing Industrial Park

For nearly two decades, we've operated the industrial wastewater treatment plant at the Charleston International Manufacturing Center at Bushy Park. Wastewater originates from multiple chemical manufacturing facilities, including a sanitary component. Our 24/7 operations team includes a certified laboratory conducting up to 350 weekly tests, many focused on process control and influent monitoring.

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