5th Oct, 2018Article originally published by the Oklahoma Rural Water Association, written by Carl Gray, Training Specialist with ORWA Ears, Eyes, and Nose are important tools for troubleshooting operational problems. I have said this before and the truth of that was evident to a new operator this past Labor Day Weekend. My daughter, Alix Gray, recently went to work for USW Utility Group as an operator at the Chickasha Sewer Treatment Plant in Chickasha Oklahoma. She was to operate solo Labor Day...[Read More]
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4th Apr, 2018Recently USWSC Customer Service and Billing personnel from Florida traveled to Houston to engage in a cross-training session with their Texas counterparts. Employees shared their respective workday experiences, business practices, and ideas on ways to increase customer satisfaction. Corey Bostick, East Texas Regional Manager, expressed appreciation for the Florida staff’s participation noting the Houston office now has additional resources “in case we ever got in a bind.” Congratulations...[Read More]